What's better than helping people in need? Answer: Doing an even better job of it.
Here's a great video from HENRYandREL Supermarche (that's been out for a few months now) showing just that, and also provides a nice glimpse into some of the basic concepts of Lean (AKA - the Toyota Production System). There is lots to love about this video, but I particularly love the line from Natalia near 1m:25s, "...if you have a good system...the work takes care of itself." Yes indeed! - M
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